Reimagine business operations for the gen AI future
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Hexaware's gen AI-powered Business Process Services (BPS) solutions accelerate growth through enhanced customer experience and agile digital transformation.
Business Process Services Capabilities
Business Process Services Customized for Your Operations
Embrace Hexaware’s comprehensive approach! Our content hub leverages gen AI, enabling agile content creation and addressing scalability issues. Simultaneously, our suite of SEO, social media, and multi-channel strategies optimizes digital asset performance, driving increased website traffic and ensuring a powerful online presence. Hexaware’s integrated solution ensures a seamless blend of content scalability and enhanced performance for impactful marketing strategies.
Revolutionize your contact center with our integrated approach. Our gen AI-enabled contact centers streamline operations, minimizing wait times and allowing advisors to focus on complex issues. Simultaneously, our AI-driven insights enable personalized interactions, providing tailored recommendations and responses. The result is a contact center that efficiently addresses customer needs, fostering loyalty, boosting sales, and enhancing overall brand reputation through personalized customer experiences.
To keep pace with rapidly evolving market demands and fierce competition, industries seek swift and innovative digital solutions to revolutionize their operations. Hexaware’s domain-specific solutions in banking, insurance, and financial services help overcome these challenges effectively. We enable rapid operations transformation through strategic partnerships and transformational levers, ensuring exceptional customer experiences. Our advanced gen AI technology plays a pivotal role in delivering intelligent, cutting-edge solutions that keep you ahead in the digital landscape. Embrace Hexaware for future-ready solutions in your specific domain.
Business Process Services Customized for Your Operations
Achieve scalability in content assets and enhance website traffic
Embrace Hexaware’s comprehensive approach! Our content hub leverages gen AI, enabling agile content creation and addressing scalability issues. Simultaneously, our suite of SEO, social media, and multi-channel strategies optimizes digital asset performance, driving increased website traffic and ensuring a powerful online presence. Hexaware’s integrated solution ensures a seamless blend of content scalability and enhanced performance for impactful marketing strategies.
Leverage AI to elevate customer service and ensure personalized experiences
Revolutionize your contact center with our integrated approach. Our gen AI-enabled contact centers streamline operations, minimizing wait times and allowing advisors to focus on complex issues. Simultaneously, our AI-driven insights enable personalized interactions, providing tailored recommendations and responses. The result is a contact center that efficiently addresses customer needs, fostering loyalty, boosting sales, and enhancing overall brand reputation through personalized customer experiences.
Redefine digital experiences across industries
To keep pace with rapidly evolving market demands and fierce competition, industries seek swift and innovative digital solutions to revolutionize their operations. Hexaware’s domain-specific solutions in banking, insurance, and financial services help overcome these challenges effectively. We enable rapid operations transformation through strategic partnerships and transformational levers, ensuring exceptional customer experiences. Our advanced gen AI technology plays a pivotal role in delivering intelligent, cutting-edge solutions that keep you ahead in the digital landscape. Embrace Hexaware for future-ready solutions in your specific domain.
Industry-specific BPS
Hexaware transforms banking with expertise in payments, cards, mortgages, and trade finance, integrating next-gen tech and scalable models for efficiency.
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Hexaware excels in capital markets, streamlining traditional and alternative asset management, custody, and data management for a robust financial ecosystem.
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Hexaware injects next-gen tech into insurance, reshaping P&C, life, and specialty insurance and broking for enhanced efficiency across diverse sectors.
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Hexaware innovates healthcare operations for payers and providers, specializing in patient access, RCM, and claims, and improving overall patient experiences.
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Business Process Solutions: Hexaware’s Formula for Success
Business Process Solutions: Hexaware’s Formula for Success
Contextualized Solutions for Business Success
Our ‘right to play’ stems from a potent combination of domain expertise and scale. We deliver highly contextualized solutions with a laser-sharp focus on business outcomes and client success.
Innovative Commercial Models for Guaranteed Results
Our winning strategy lies in innovative engagement and commercial models. We prioritize transformation and deliver guaranteed results through verticalized, domain-intensive solutions. Our willingness to share risks and rewards is embedded in outcomes-based models that define the path to our success.
Operations and Technology Fusion for Digital Transformation
What sets us apart is the ability to seamlessly fuse operations and technology, making us a true digital transformation partner. Our verticalized, domain-intensive solutions are customized to each client’s unique business context, ensuring a transformative journey towards definite success.
Case Studies
Insights
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April 6, 2023
Generative AI has arrived – Let’s embrace it to the ‘T’ in Contact CentersBlog
June 14, 2023
EUC Webinar : How to Remediate EUCs at Scale?Webinar
December 15, 2023
Transforming Retail Call Centers with Empathy: Enhancing Customer Experience and Driving SalesWhitepaper
Harness the power of technology and domain expertise.
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